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Showing posts from October, 2010

Dealing with different Personalities

Dealing with different Personalities There are four major archetypes of personalities: 1. DOMINANCE: People of the Dominance style like to control their environment by overcoming opposition to accomplish desired results. Characteristics: ·         They enjoy moving people around in their favor. ·         They are direct, forceful, impatient and opinionated. ·         They enjoy being in charge, making decisions, solving problems and getting things done. ·         They tend to thrive on power, prestige and authority, and they can be extremely demanding.  ·         They also fear being taken advantage of by losing control of a situation. ·         When people of this style are negatively motivated, they can become defiant. ·         They don’t like being told what to do, and win lose challenges can be dangerous. ·         They would quickly become bored with a routine that was basically the same from day-to-day. Particularly if it didn’t allow them to make decisions that would hinde

Conflict Resolution

Conflict Resolution Resolving conflict rationally and effectively In many cases, conflict in the workplace just seems to be a fact of life. We've all seen situations where different people with different goals and needs have come into conflict. And we've all seen the often-intense personal animosity that can result. The fact that conflict exists, however, is not necessarily a bad thing: As long as it is resolved effectively, it can lead to personal and professional growth.  In many cases, effective conflict resolution skills can make the difference between positive and negative outcomes.  The good news is that by resolving conflict successfully, you can solve many of the problems that it has brought to the surface, as well as getting benefits that you might not at first expect: Increased understanding: The discussion needed to resolve conflict expands people's awareness of the situation, giving them an insight into how they can achieve their own goa

TOTAL QUALITY MANAGEMENT

TOTAL QUALITY MANAGEMENT At its core, Total Quality Management (TQM) is a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services and the culture in which they work.  The methods for implementing this approach come from the teachings of such quality leaders as Philip B. Crosby, W. Edwards Deming, Armand V. Feigenbaum, Kaoru Ishikawa and Joseph M. Juran. A core concept in implementing TQM is Deming’s 14 points, a set of management practices to help companies increase their quality and productivity: Create constancy of purpose for improving products and services. Adopt the new philosophy. Cease dependence on inspection to achieve quality. End the practice of awarding business on price alone; instead, minimize total cost by working with a single supplier. Improve constantly and forever every process for planning, production and service. Institute training o

Quantitative Methods for Management (QMM)

Quantitative Methods for Management (QMM) Course Description:  • The ever-increasing complexity of our modern economic structure and the impact on business of the computer as a computational tool have produced quantum leaps in quantitative training in business and other professional fields.  • The new focus has come primarily from the changing demands of employment within traditional industry, the emerging high-technology fields, the service sector, and government.    • Therefore, the present syllabus covers different topics on quantitative methods and their applications in business activities.    • The text in the syllabus provides basic techniques, which can be utilized to solve real world problems. Course Objectives:  • To give a simple and rigorous introduction to various quantitative methods used in business; and • To provide knowledge on real number system, set theory, matrix, determinants, functions, differential calculus, optimization, etc. with their applicatio

Marketing Management

Question marketing activities in line with marketing concept analyses, and using marketing concept to analyses the product activity in your company Get the answer below Answer MOHAMMED, HERE  IS SOME  USEFUL MATERIAL. REGARDS LEO  LINGHAM ====================================== MARKETING  CONCEPT It is  a  fundamental  idea  of  marketing  that  organizations  survive and  prosper  through meeting  needs  and wants  of  customers. This  important  perspective  is  commonly   known  as  the  marketing concept. The  marketing  concept  is  about  matching  a  company's capabilities  with customer  wants. What  are  customer  wants? A  want  is  a  desire  for  a  speciifc  product/service  to  satisfy the  underlying  need. Customer wants  are  usually  quite  narrow. -------------------------------------------------------------- MARKETING  CONCEPT The marketing  concept  is the  philosophy  that  the  firm  should  analyze the needs of  their  customers[ current /potential